"I can say with total confidence that MoralCare has been nothing short of miraculous. They have lifted the weight from my shoulders, and Mums health has never been better... not to mention my OWN health! I don't lie awake at night worrying anymore, and I don't feel alone."

- Gillian, Daughter of Service User

MoralCare is committed to the vision of supporting people to ‘live a better life’ which is achieved through the delivery of our quality and friendly care service that meets the highest standards and supports individuals to exercise personal choice and control, maintain their independence, dignity and quality of life in the comfort of their own home.

Our Values are central to everything we do and will be upheld by our trained staff team:

• Moral Care are committed to offering high quality care and support services delivered with dedication, compassion and sensitivity.
• Moral Care recognise that the little things are important and we will work with our Customers and their families/carers to ensure that support is tailored to meet their specific needs and requirements.
• Working together, we actively respect and encourage the right to independence and support people to achieve their aspirations and live full and meaningful lives.
• Moral Care actively listen and respond to the people we support, promoting a culture of involvement and participation.
• Moral Care strive to create a safe, friendly and caring environment, where people are treated with courtesy, dignity and respect.
• Moral Care treat people fairly and behave with honesty, integrity and openness at all times.
• Moral Care recognise that our staff are our greatest asset. We actively promote a culture of learning and development – supporting our staff to be the best that they can be.

Moral Care strive to provide the highest quality domiciliary care in Morecambe, Overton, Middleton, Hest Bank, Bolton-le-sands, Silverdale, Carnforth, and surrounding areas. Quality homecare in Lancashire & Cumbria.

You might be eligible for the local council to pay towards the cost of your social care if you have less than £23,250 in savings (called the upper capital limit, or UCL).

The first step is for your council to do an assessment to check how much help you need. This is called a needs assessment. The needs assessment is free and anyone can ask for one. Find out more about getting a needs assessment. If you need care, the council will then do a financial assessment to work out what you will have to pay towards the cost of your care.

The financial assessment calculates if:

• the council pays the maximum amount towards your care and you might have to pay a contribution too

• the council pays a smaller part of the cost and and you pay the rest

• you pay the full cost of your care

The financial assessment is free. It can be arranged for you after your needs assessment. Read more about the financial assessment.

How the council pays for and arranges your care

If the council is going to pay towards your care, you'll get a personal budget. The amount will be worked out when the council makes a care and support plan with you.

You can choose to get your personal budget in 3 ways, or a combination of them:

• a direct payment into your bank account for you to use for some types of care – the council will usually ask for receipts to see you're spending the money on care

• the council arranges for your care and pays your care providers for you

• an organisation you choose, such as an individual service fund, manages your personal budget for you.

WE STRONGLY ADVISE GETTING A DIRECT PAYMENT CARD AND HAVING YOUR FUNDS LOADED TO THIS SO YOU CAN SELECT YOUR OWN CARE COMPANY. 

If the council is arranging your care, you still have the right to decide how your personal budget is spent.

Firstly, the registered manager will come and visit you at home. Where the registered manager, Rebecca, will visit the service user and usually a relative to discuss needs and build a thorough care plan and reflection of needs. Discussions may cover: 

• your needs

• medical/falls history

• medical conditions

• your care plan and how you want to be supported 

• a home risk assessment (identifying anything which may be hazardous). 

• what visit times you would prefer for visits

• your usual abilities 

• prices & fees

• service users guide & contract etc 

• an agreed date to commence care.

This discussion usually lasts between 1-2 hours. Feel free to ask any questions throughout this stage. READ MORE ABOUT THIS PROCESS HERE

• Attendance allowance - https://www.gov.uk/attendance-allowance

• Disability living allowance/ PIP - https://www.gov.uk/dla-disability-living-allowance-benefit

• Pension credit - https://www.gov.uk/pension-credit

• Winter fuel payment - https://www.gov.uk/winter-fuel-payment/eligibility

• Free bus pass - https://www.gov.uk/apply-for-elderly-person-bus-pass

• Free TV License- https://www.gov.uk/free-discount-tv-licence

• Council Tax Support - https://www.gov.uk/apply-council-tax-reduction/lancaster

• Free NHS dental treatment & prescriptions: https://www.nhs.uk/nhs-services/prescriptions/check-if-you-can-get-free-prescriptions/

• Travel costs to receive NHS treatment - https://www.nhs.uk/nhs-services/help-with-health-costs/healthcare-travel-costs-scheme-htcs/

We send out invoices 4 weekly on a set invoice schedule. We serve this after every 4 weeks of care has been delivered, and is paid by direct debit.

We charge a 50% retainer fee for your place whilst you are absent. This is to hold your place and allows us to pay our staff whilst their hours are temporarily reduced. This prevents you from losing our services and you can relax on holiday, or focus on recuperation at hospital, knowing you have the correct support in place when you are fir for discharge. There's nothing worse than going to hospital, having your care company fill your place and feeling stuck there!

It may sound enticing to pay for a cheap private carer, but we must warn you there are some major major risks to be aware of, please read more about these here.