MoralCare is an award-winning care service, that provides quality homecare support for people aged 65 and above in Morecambe and the surrounding areas. With our support, people can continue to live in the comfort of their own homes and have the support they need to stay safe. We pride ourselves on providing the highest home care standards to the people within our care, and offer an alternative solution to an expensive care home.
Our professional and friendly service provide carers that are fully background-checked, managed, caring, trained, insured, skilled and CQC-registered. Read here to learn more about us or read about our different types of services here.
Our passion is seeing people happy, thriving and safe in their own homes.
"I can say with total confidence that Moral Care has been nothing short of miraculous and their professionalism, efficiency, dedication, kindness, and compassion, have transformed my Mums faith."
Our care services help maintain and empower independence, prevent unnecessary care home and hospital admissions, and support people to have full control of their lives, whilst protecting their assets and wellbeing. We often find people think that when carers come into their lives it's downhill from there, but it's only just the beginning! Having carers opens more doors to more fulfilment and enjoyment in life, and remedies difficult daily barriers. Don't struggle or suffer alone, our home support could mean a road to a healthier, easier, safer, and happier way of living. Our care ensure families have relief, in that their loved one is looked after.
Though we love to see people involved in their loved ones care, its an honour to give those relatives relief from the worries and difficulties of being a main carer for someone in need of support. Our support allows people to regain their relationships and enjoy one another again.
Our carers are friendly, trained, and 100% reliable - having never cancelled or missed a visit to date! We are extremely proud to be one of the area's best care companies for continuity, allocating a small circle of carers to one service user. This ensures our service users can build trusting relationships with their team and can get to know our carers and our carers can get to know them.
Our ability to detect potential areas of concern is incomparable, our eagle-eyed carers can spot things out of the ordinary and arrange needed referrals before concerns escalate to hospital admission or decline in ability. We can offer variable support depending on the persons needs and wishes, such as; washing and bathing, full medication management, home help with meals, reablement services, domestic support, companionship and lots of other help at home too. We specialise in dementia care, elderly care, PEG care, End-of-life care, catheter care, and Parkinson's care.
Medication
Administration
We can prepare and witness medication, manage stock levels, arrange medication deliveries, liaise with pharmacies, even arrange GP medication reviews.
We offer dignified assistance with bathing, washing, dressing, oral care, hygiene needs, shaving, skincare, catheter care, and much more!
MoralCare offers dignified continence care and support. We can support with washing, changing, disposal, full toilet support, cream application and referrals.
Continuity is key to providing quality companionship! Get to know your carers, feel safe and build real trusting relationships that you can depend on.
We can just pop in to check that you're okay. Well-being checks offer peace of mind, in that should anything happen, someone will be there soon.
We can make sure your house is kept just how you like it. We always want to ease home-upkeep pressures, without compromising independence.
Nervous about shopping? We can go with you and support you, or even do it for you. Don't need a shop one week? We could walk your dog or have a chat instead!
Medical
Support
Our carers are first aid trained, trained to identify when medical intervention may be necessary and work closely with other medical professionals.
Our carers wear uniforms with ID badges for familiarity. They are experienced with different types of dementia, and are skilled in effective techniques.
We're trained in PEG care, to support with setting up feeds, administrating medication via PEG and keeping the site clean.
Home care means you haven't got to rehome your furry friend! We can walk them, feed them, love them... whatever it you need to keep your companion.
We can help you with meal preparation, cooking, serving, and keeping you hydrated. We can even monitor your weight and refer you to specialists for supplements if necessary.
We are passionate about keeping people in their own homes, where it is their choice and safe to do so. So many challenges can arise, and we're here to support people to combat the barriers either for people, or with people! There's nothing we love more than supporting people to continue to be a part of the community and continue to do things they enjoy. You don't always need to sell your home to pay for an expensive care home. We even provide end of life care for those who wish to stay in the familiar walls of their own home, until their final days, surrounded by a team of comforting faces and familiar voices.
Key Information
Click here to view more frequently asked questions
What is MoralCare's Mission Statement?
MoralCare is committed to the vision of supporting people to ‘live a better life’ which is achieved through the delivery of our quality and friendly care service that meets the highest standards and supports individuals to exercise personal choice and control, maintain their independence, dignity and quality of life in the comfort of their own home.
Our Values are central to everything we do and will be upheld by our trained staff team:
- Moral Care are committed to offering high quality care and support services delivered with dedication, compassion and sensitivity.
- Moral Care recognise that the little things are important and we will work with our Customers and their families/carers to ensure that support is tailored to meet their specific needs and requirements.
- Working together, we actively respect and encourage the right to independence and support people to achieve their aspirations and live full and meaningful lives.
- Moral Care actively listen and respond to the people we support, promoting a culture of involvement and participation.
- Moral Care strive to create a safe, friendly and caring environment, where people are treated with courtesy, dignity and respect.
- Moral Care treat people fairly and behave with honesty, integrity and openness at all times.
- Moral Care recognise that our staff are our greatest asset. We actively promote a culture of learning and development – supporting our staff to be the best that they can be.
Moral Care strive to provide the highest quality domiciliary care in Morecambe, Overton, Middleton, Hest Bank, Bolton-le-sands, Silverdale, Carnforth, and surrounding areas. Quality homecare in Lancashire & Cumbria.
Will the council pay for my care?
You might be eligible for the local council to pay towards the cost of your social care if you have less than £23,250 in savings (called the upper capital limit, or UCL).
The first step is for your council to do an assessment to check how much help you need. This is called a needs assessment. The needs assessment is free and anyone can ask for one. Find out more about getting a needs assessment. If you need care, the council will then do a financial assessment to work out what you will have to pay towards the cost of your care.
The financial assessment calculates if:
the council pays the maximum amount towards your care and you might have to pay a contribution too
the council pays a smaller part of the cost and and you pay the rest
you pay the full cost of your care
The financial assessment is free. It can be arranged for you after your needs assessment. Read more about the financial assessment.
How the council pays for and arranges your care
If the council is going to pay towards your care, you'll get a personal budget. The amount will be worked out when the council makes a care and support plan with you.
You can choose to get your personal budget in 3 ways, or a combination of them:
a direct payment into your bank account for you to use for some types of care – the council will usually ask for receipts to see you're spending the money on care
the council arranges for your care and pays your care providers for you
an organisation you choose, such as an individual service fund, manages your personal budget for you.
WE STRONGLY ADVISE GETTING A DIRECT PAYMENT CARD AND HAVING YOUR FUNDS LOADED TO THIS SO YOU CAN SELECT YOUR OWN CARE COMPANY.
If the council is arranging your care, you still have the right to decide how your personal budget is spent.
How does the process work having care at home?
Firstly, the registered manager will come and visit you at home. Where the registered manager, Rebecca, will visit the service user and usually a relative to discuss needs and build a thorough care plan and reflection of needs. Discussions may cover:
your needs
medical/falls history
medical conditions
your care plan and how you want to be supported
a home risk assessment (identifying anything which may be hazardous).
what visit times you would prefer for visits
your usual abilities
prices & fees
service users guide & contract etc
an agreed date to commence care.
This discussion usually lasts between 1-2 hours. Feel free to ask any questions throughout this stage. READ MORE ABOUT THIS PROCESS HERE
What financial help can I get to help with care costs?
Attendance allowance - https://www.gov.uk/attendance-allowance
Disability living allowance/ PIP - https://www.gov.uk/dla-disability-living-allowance-benefit
Pension credit - https://www.gov.uk/pension-credit
Winter fuel payment - https://www.gov.uk/winter-fuel-payment/eligibility
Free bus pass - https://www.gov.uk/apply-for-elderly-person-bus-pass
Free TV License- https://www.gov.uk/free-discount-tv-licence
Council Tax Support - https://www.gov.uk/apply-council-tax-reduction/lancaster
Free NHS dental treatment & prescriptions: https://www.nhs.uk/nhs-services/prescriptions/check-if-you-can-get-free-prescriptions/
Travel costs to receive NHS treatment - https://www.nhs.uk/nhs-services/help-with-health-costs/healthcare-travel-costs-scheme-htcs/
I'm a private payer, how do invoices & payments work?
We send out invoices 4 weekly on a set invoice schedule. We serve this after every 4 weeks of care has been delivered, and is paid by direct debit.
What happens if I go on holiday or into hospital?
We charge a 50% retainer fee for your place whilst you are absent. This is to hold your place and allows us to pay our staff whilst their hours are temporarily reduced. This prevents you from losing our services and you can relax on holiday, or focus on recuperation at hospital, knowing you have the correct support in place when you are fir for discharge. There's nothing worse than going to hospital, having your care company fill your place and feeling stuck there!
Why choose a professional care provider over a private carer?
It may sound enticing to pay for a cheap private carer, but we must warn you there are some major major risks to be aware of, please read more about these here.
